Privacy Policy

Ecovygreen is an everyday recipe platform that publishes general informational content about home cooking. We respect your privacy and are committed to handling personal information responsibly, lawfully and transparently. This Privacy Policy explains our practices in plain language and reflects the principles found in the European Union General Data Protection Regulation (GDPR), the Australian Privacy Principles under the Privacy Act 1988 (Cth), and comparable international data protection frameworks.

Who we are

For the purposes of data protection law, the data controller responsible for your personal information is the operator of Ecovygreen. You can identify and reach us using the following details:

• Website owner: Ecovygreen
• Registered address: 200 Karrinyup Rd, Karrinyup WA 6018, Australia
• Telephone: +61 8 9445 6000
• Email reference: admin@ecovygreen.world
• Website: ecovygreen.world

If you have any question about this policy or about how we handle your information, please use the contact details above or the form on our contact page.

What personal data we collect

We aim to collect as little personal information as possible, and only what we genuinely need to operate this website and respond to enquiries. Depending on how you interact with us, the categories of data may include the following.

Information you provide directly

• Contact details: the name and email address you enter when you complete the contact form.
• Message content: the text of any enquiry you send, including any details you choose to include.
• Consent records: a record that you confirmed agreement to this policy when submitting the form.

Information collected automatically

• Technical data: limited information such as browser type, device type and approximate region, which may be processed to keep the site secure and functioning.
• Usage data: if you allow optional analytics cookies, aggregated information about which pages are viewed and how the site is used.

We do not knowingly collect special categories of sensitive personal data, and we ask that you do not send such information through the contact form.

How and why we use your data

We process personal information for clearly defined purposes, and we do not use it for unrelated activities. Specifically, we use your data to:

• respond to enquiries you send through the contact form or by email;
• maintain, secure and improve the website and its content;
• understand, in aggregate, how visitors use the site, where you have consented to analytics cookies;
• comply with legal obligations and respond to lawful requests where required.

We do not sell your personal information, and we do not use it to make automated decisions that produce legal or similarly significant effects.

Legal bases for processing

Where the GDPR applies, we rely on the following legal bases for processing your personal data:

• Consent: when you submit the contact form and agree to this policy, and when you enable optional cookies.
• Legitimate interests: to keep the website secure, prevent misuse and improve our content, balanced against your rights and freedoms.
• Legal obligation: where we must process information to comply with applicable law.

Where Australian privacy law applies, we handle personal information in accordance with the Australian Privacy Principles, including principles relating to collection, use, disclosure and access.

Sharing and service providers

We treat your information as confidential and disclose it only where necessary. We may share limited personal data with:

• Trusted service providers who help us host the website, deliver email or provide analytics, and who are bound to process data only on our instructions;
• Authorities or advisers where disclosure is required by law, regulation or legal process.

We do not pass your details to third parties for their own independent marketing purposes.

How long we keep your data

We retain personal information only for as long as it is needed for the purpose it was collected, after which it is deleted or anonymised. As a general guide:

• Enquiry messages and contact details are kept for up to twenty-four (24) months after our last meaningful contact, unless a longer period is required by law.
• Consent records are kept for as long as needed to demonstrate compliance, typically up to thirty-six (36) months.
• Aggregated analytics data is retained in a form that does not identify you and may be kept for longer to understand long-term trends.

Security measures

We take reasonable and appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration. These measures include encrypted connections (HTTPS) across the website, restricted access to enquiry data, regular review of our processes and the principle of collecting only what is necessary. While no method of transmission over the internet can be guaranteed as completely secure, we work to maintain protections that are suitable to the limited data we handle.

Your rights

Depending on your location, you may have some or all of the following rights regarding your personal information:

• Access: to request a copy of the personal data we hold about you.
• Rectification: to ask us to correct inaccurate or incomplete data.
• Erasure: to request deletion of your data in certain circumstances.
• Restriction: to ask us to limit how we process your data.
• Objection: to object to processing based on our legitimate interests.
• Portability: to receive certain data in a structured, commonly used format.
• Withdraw consent: to withdraw consent at any time, without affecting prior lawful processing.

To exercise any of these rights, please contact us using the details above. We will respond within the time frame required by applicable law. You also have the right to lodge a complaint with a supervisory authority, such as the Office of the Australian Information Commissioner or your local data protection regulator.

International data transfers

Our service providers may process data in countries other than your own. Where personal data is transferred across borders, we take steps to ensure it remains protected by appropriate safeguards consistent with applicable data protection law.

Children's privacy

This website is intended for a general adult audience and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. When we make material changes, we will update the date shown at the top of this page. We encourage you to review this policy periodically.